What’s the cost of IT support for small business in the UK?
When was the last time your business had an IT audit? Book your no-obligation consultation today; call 01625 615384 or email info@cara.uk.com.
The importance of quality IT Support services
IT support solutions are essential elements of 21st-century business. It’s a simple reality of life that business is moving digital on an increasing basis. If you integrate digital technologies into your commercial life without an appropriate IT support solution, you risk the integrity and security of your data.
Consider, for a moment, just how much data you deal with daily. As a business operating in our digital society, you’ll likely interact with confidential customer information, employee details, payment details, bank accounts, and more. This information is valuable to criminals and those with ill intent; as such, it’s of the utmost importance that it is well protected. Failure to do so could result in data being compromised or stolen, including significant hazards like theft, fraudulent purchases, or identity theft; the list goes on.
It’s also important to remember that if you store sensitive customer or employee information on your digital systems, you must keep this data in compliance with GDPR and DPR regulations. We understand that many can find these regulations confusing and complex, and that’s okay. At CARA Technology, we provide IT support and security services, ensuring that your business is as safe as reasonably practicable.
How much does IT support cost? What’s the average cost of IT support for small businesses in the UK?
IT support is essential for any business utilising digital technology. IT support is crucial for companies of all shapes and sizes, from eCommerce businesses to brick-and-mortar stores using computers to keep track of your accounts and communicate with distributors. After all, computer systems can feel magical until they encounter an error, at which point your company’s productivity comes crashing down.
IT support prices vary from provider to provider; however, IT support services should be affordable for small businesses. We provide a wide range of affordable outsourced IT support services. We offer these great cost savings to our clients using an economy of scale; through the “small sear at the large table” benefit. This, combined with our investment in our Managed Services and support packages, CARA Technology, can provide IT support services at a monthly cost of as little as £10 per user/month.
Should small businesses outsource their IT support or keep it in-house?
To provide an equivalent service in-house, you need to hire several experts from a wide range of IT backgrounds with numerous specialist IT skill sets.
However, hiring an experienced and specialised IT support team can cost significant time and money, two precious resources many businesses cannot afford to spend when building and equipping a team of IT specialists. Outsourced IT is a fantastic solution for businesses of all sizes. However, it is especially valuable for small to medium-sized companies, as it allows them to reap the advantages of highly skilled and experienced support staff without needing to pay the high costs of employing, training, equipping, and maintaining such a team.
What IT support services are available?
Digital threats come in all shapes and sizes, posing many threats. Our cyber security experts are on hand to ensure that our clients have good protection measures. We have a detailed process to protect our clients from cyber security threats. We refer to this as practising good cyber hygiene. CARA Technology can help your business improve cyber hygiene with various cyber security services, including audits, backup & disaster recovery, and awareness training.
Regardless of how well you have trained your team and protected your systems, there is no substitute for having a robust data backup and disaster recovery plan. You can never have too many backups. Industry best practice dictates that you should maintain a minimum of three copies of data across two different platforms, and at least one should be online. We even have a cyber hygiene questionnaire that helps you understand how exposed your organisation is to attacks from cybercriminals.
CARA cyber security staff can perform various audits. One such audit includes searching the dark web for stolen passwords associated with your email addresses. We can also provide audits shining a light on your email security settings, which identify the security configuration of your email systems and Microsoft 365 reports, identifying vulnerabilities within your 365 tenant.
Affordable IT support for small businesses
With most businesses fully reliant on their IT systems, you must have proactive IT support. If you’re interested in learning more about the small business IT support in Macclesfield solutions available from CARA Technology, please don’t hesitate to get in touch; we’ll be happy to assist you with any enquiries.
When was the last time your business had an IT audit? Book your no-obligation consultation today; call 01625 615384 or email info@cara.uk.com.
