How to manage new system implementation effectively
The commercial and security benefits of updating your IT system are much documented. In fact, check out our recent blogto see if your company is ripe for a transition into a digital workplace.
Despite all the reasons why you should increase IT connectivity and automation at your firm, there could a myriad of excuses that are making you hesitate, not least the fear of business interruption and upsetting clients during your switch over. Also, cybersecurity concerns can grow both during and after a system switch over – a leap into the relative unknown.
Here are a few tips on making new system implementation a great deal less stressful.
Buy in from all stakeholders
One mistake many companies make is to get so excited by the commercial advantages they can gain from integrating business functions on cloud services and new software, that they set a fierce pace for change. Particularly if this represents a major investment.
However, the switchover plan must include a front-ended timescale to secure stakeholder understanding and engagement.
Ask your IT consultant for a feasible timeline for system implementation, as they will have first-hand knowledge of providing similar IT services. Then factor in plenty of time to communicate the benefits and aims to your staff, suppliers and customers.
With a firm handle on what their role is and the advantages they will enjoy, your target audiences are far more likely to take disruption in their stride and learn new systems with an open mind.
Staff training that’s elastic
Timing also needs to include training for staff that is not rigid and pressurised. People learn at different paces. Your older, less tech-savvy employees may actually be the senior team, managers and supervisors with influence. If they get left behind during the transition to a new IT system, you could find some serious repercussions further down the line.
Ways to minimalise business disruption
The timing of launching a new IT network and operating procedures needs to be formulated around both your current and likely business demands.
Can the switchover be staged to avoid work bottlenecks and can the more disruptive changes be made during relatively quiet periods?
Be open and ready to last minute amendments
No matter how carefully you plan and commission your new IT infrastructure, you will find that the reality throws up unexpected factors and issues, which means new system implementation needs to include capacity and capabilities to make last minute tweaks and changes.
Remote monitoring and maintenance can be a huge bonus during transitional phases and while a new digital workplace settles. Your company can concentrate on continuing to do business, using the newly integrated functionality and automation, while remote proactive IT support watches out for potential issues and improvements.
Contact CARA Technology if you need an IT consultant and help desk support that leaves you counting your blessings, not your gremlins, during new system implementation.
