Office 365 support


Microsoft 365 enables you to work anywhere, anytime, providing enterprise-grade security features that will allow you to protect your data. From Microsoft Teams to SharePoint, Microsoft delivers corporate quality solutions to even the smallest companies.


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    How much does Office 365 support cost?

    It’s more important than ever to have an easy-to-use communication method to allow employees to collaborate effectively using any device from any location. Microsoft 365 for business gives you the ability to do just that. But how much does this remarkable technology cost? Is it affordable?

    Our Office 365 support packages start from as little as £4.50 per user per month. This includes web and mobile versions of Office apps, 1TB of cloud storage, Business-class email, standard security, and chat/call/meet with up to 300 attendees. Making it a cost-effective solution for businesses of all shapes and sizes.


    Managed Office 365 support

    Microsoft offers a basic level of online support as standard, mostly in online video tutorials and how-to-articles. This information is a great learning resource. However, it is often lacking regarding specific issues, so it’s not the best support plan for finding speedy solutions.

    That's where CARA Technology can help. With our dedicated managed Office 365 support for business services, we provide specialist support where it counts, helping you find speedy solutions and ultimately helping you save precious time.

    Microsoft packages – what Microsoft office do I need?

    The apps and services included in your M365 package will vary on the tariff chosen; however, you can enjoy software and apps such as the following:

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    Word

    The word processor of Microsoft Office has come a long way over the decades. With enhancing review abilities, including intelligent suggestions and tools to listen to your writing read back to you, M365 Word helps you reach your true potential.

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    Excel

    Create spreadsheets easily using templates or build them from scratch, implementing modern formulas; transforming your data into easy-to-understand charts and graphs. Additionally, thanks to M365 Office businesses can enjoy real-time collaboration, helping work gets done faster, from mobile, desktop, and web.

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    PowerPoint

    This app allows for the creation of impactful and well-thought presentations. The M365 version includes Presenter Coach, which will enable you to practice your presentation and get AI recommendations on word choice.

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    Teams

    Aptly named, Teams allow your business to communicate more effectively and efficiently as a team. With functions to call, chat, and share files, the application provides a platform for the easy exchange of ideas, helping your business move forward, no matter where each team member is. Teams is a fantastic app for companies embracing remote or hybrid working, ensuring that co-workers remain in close contact with each other, even whilst they are geographically distant.

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    Outlook

    This business-email platform provides an easy-to-use and elegantly designed tool to send, receive, and manage your email. You can even use Outlook's built-in calendar to help you stay organised by keeping track of appointments and events.

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    Exchange

    On top of the fantastic email framework of Microsoft Outlook, Exchange provides a true business-class solution for electronic communications. Exchange adapts to your work style, allowing for a more focused inbox, prioritising more important emails, and allowing you to perform more quickly.
    Additionally, whereas Outlook provides a built-in calendar, Exchange automatically captures events from emails such as flights or event reservations, allowing you to save time. For example, those traveling to a new town or city for a meeting, Exchange’s calendar can provide suggestions regarding where to meet based on location.

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    OneDrive

    Designed specifically to help businesses store and share files, OneDrive provides a fantastic opportunity for collaboration across your business. This is magnified when combined with other Office365 applications such as Teams. New integrations have allowed for the sharing of links, making it easier to collaborate with teammates and colleagues. Additionally, offline editing support allows your employees to work on projects together, even without an internet connection, as offline edits will automatically sync the next time the computer connects.

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    SharePoint

    Designed to empower teamwork, SharePoint allows for dynamic sharing of data, news, resources, and files. The app boosts productivity thanks to Power Automate and Power Apps. Additionally, you can customise your SharePoint site to streamline your workload, collaborating securely with team members across platforms, including mobile devices, PCs, and Macs.





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    Access

    Enables the creation of database apps in easy-to-use formats allowing your business to thrive. Access even allows for easy building and sharing of apps without significant development knowledge. Through the use of templates and innovative design tools, you can create highly functional and visually appealing applications in a short timeframe.

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    Publisher

    Ideal for designing newsletters and marketing materials, Publisher has a wide range of pre-designed templates to simplify the design process. This design app provides pixel-perfect printouts, professional-quality email publications, and more, allowing you to publish in the way that best meets your audience's needs.

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    Intune

    Microsoft Intune is an endpoint manager, allowing you to build a resilient business. Intune focuses on mobile device management, providing you with the tools to control how your company's devices are used, allowing for configuring specific policies to oversee and moderate applications. This application helps ensure your employees are secure and productive whilst using company devices.

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    Azure Information Protection

    This application protects sensitive information, helping you secure emails and documents when shared outside your company. With Azure Information Protection, protection is automatised and persistent, following the data and ensuring it remains protected regardless of where it's stored.

    Office 365 business security – Microsoft for businesses

    We understand that many have concerns regarding cloud security. One of the advantages of transitioning to cloud-based technologies is that your systems can be accessed from anywhere. However, some are rightfully concerned that those with ill-intent could use this cloud access to break entry into your business's computer systems and cause damage. This is why we implement potent security solutions tailored to Office 365, providing our clients with the most reasonably practicable ironclad protections.

    Digital threats come in all shapes and sizes, posing many threats. Our cyber security experts are on hand to ensure that our clients have good protection measures; we have a detailed process to protect our clients from cyber security threats. We refer to this as practising good cyber hygiene. We currently manage over 1500 people using Microsoft cloud technologies. Our wealth of experience allows us to ensure the smooth integration of Office 365.

    Additionally, we're also able to provide security audits specifically tailored to Microsoft 365; us for our free Microsoft 365 Security Audit to see how we can help you become more secure.

    Our complimentary M365 security audit identifies security vulnerabilities within the configuration of your Microsoft Office 365 tenant. Our audits showcase how criminals could take control of your emails, providing a clear view of how secure your M365 and emails are.


    Office 365 support – Cara Technology

    Why should businesses choose 365 support from CARA Technology? What makes the cloud computing systems of M365 a superb choice for large and small businesses?

    One of the main advantages of choosing cloud computing solutions is the ease of proactive support solutions. With a physical in-house IT system with a data centre, you need an on-site IT team on hand to provide updates and support, whereas, with cloud solutions, this is handled remotely by the provider. This ensures you have the most optimal uptime and minimal downtime due to maintenance or repairs. Additionally, as your system can be accessed remotely, support can be provided around the clock.

    If your business works unsociable hours, you don't need to worry about long wait times to receive detailed support solutions.

    Another advantage to consider is cost. Building and maintaining your own data centre requires a lot of specialist equipment and personnel trained to use and maintain it. Server rooms require powerful computers, power, racks, and controlled temperature. With cloud computing systems, you're renting the equipment you need, thus saving on both the upfront cost and the costs associated with upgrading the equipment as time passes and technology becomes obsolete.

    CARA Technology IT services – IT Support, Cyber Security, & Disaster Recovery

    In addition to our managed office 365 services, providing office 365 support for businesses, we can also provide a diverse range of IT services, including but not limited to IT support, Cyber security, and disaster recovery.


    IT Support

    You need a support solution if you incorporate digital technologies in your working activities. Otherwise, you risk the security and integrity of the data held within. We endeavour to provide all our clients with a safe digital working environment with support solutions that respect your company's ethos and culture.

    Our IT support services operate proactively; as the old saying goes, prevention is always better than a cure. It’s always better to prevent a data breach than clean up and put the pieces back together after one. However, this does not mean our services are useless should the need for firefighting IT support arise. Our seasoned and highly experienced team ensures that our disaster response is swift, efficient, and effective in an emergency.

    Cyber Security

    CARA cyber security staff can perform various audits and training courses. For example, one of our audits includes a search of the dark web to search for any stolen passwords associated with your email addresses. Additionally, through our training courses, you can provide your employees with the knowledge they need to minimise the likelihood of being a cybercrime victim. They utilise easy-to-consume content with interactive tests and simulated cyber-attacks, allowing them to showcase their progress.

    Disaster Recovery

    Industry best practice recommends maintaining a minimum of three copies of data across two different platforms, and at least one should be online. However, we’re of the opinion that you can never have too many backups; after all, it’s better to have the backups and not need them, than need them and not have them. Regardless of how well you have trained your team and protected your systems, there is no substitute for having a robust data backup and disaster recovery plan.

    The IT specialists at CARA can help your business develop and implement a sophisticated backup and disaster recovery plan to provide both data security and peace of mind.

    Why Choose CARA Technology for Office365 support?

    Since we started trading in 1991, we have continually developed our expertise and knowledge base. We're a team of passionate and hard-working IT service providers and can deliver a wide range of IT services to our clients. We accept nothing short of complete customer satisfaction in our mission to provide the highest-quality Cyber Security and IT Solutions. We’re fully dedicated to providing secure and relevant IT services, creating a safe working environment that is both fun and challenging for all involved.

    As IT experts, we fully understand the vital role that Information Technology plays in our 21st-century society and modern business. IT has an impactful role in almost everything our clients do and is critical to their products and services. We care deeply for our clients and the success of their businesses; as such, maintaining performance and reliability is core to everything CARA Technology does.

    We provide IT solutions to a diverse range of businesses from different sectors and industries, which means that we handle a diverse range of IT problems in our daily activities. This empowers us to provide top-quality Office 365 support and maintenance. By choosing CARA Technology, you don't need to spend time researching, installing, and learning how to use the latest technology and software. Our experts provide support and cyber security services to a wide range of clients, and as such, we ensure that they are fully up-to-date, equipped with the latest technologies and trained in their use.

    However, don’t just listen to what we have to say, one of our previous clients said the following regarding our IT services.

    “Very professional and efficient service I was kept updated regularly and talked through what actions had been completed. Would have no hesitation using and recommending in the future.”

    CARA Technology managed Office 365 support – Microsoft for businesses

    Office 365 provides fantastic opportunities for businesses, helping you unlock your true potential and reach new phases of your business. If you would like more information, would like to enquire, or would like a no-obligation consultation, please don't hesitate to get in touch with our friendly and dedicated team.

    To speak to a CARA Technology representative, please call 01625 615384 or email info@cara.uk.com.


    IT Helpdesk