Technology has rapidly expanded the capacity for remote working, to such an extent that growing numbers of companies even have a virtual head office. Cloud services in particular have made it possible to gather, share and collaborate on data, in real time, at any location.
This has all played a massive role in changing the way companies do business, and underpinning the concept of the digital workplace. However, there are still many companies who are undervaluing the potential of technology to make them leaner, more streamlined and therefore more competitive.
What is an authentic digital workplace?
Having a website, social media and intranet software does not truly equate to a digital workplace.
To know if you have the level of integration and connectivity you need for profitable growth, you may need to ask a few questions. These hinge on your commitment to your IT services, and whether you have a proper flow of data.
The main question is: can you interrogate, measure and control information right from inventory buying, through to order fulfilment and billing, from anywhere?
A fully efficient digital workplace provides you with a massive amount of usable data that is specific to your business aims and objectives. For example, how does the maintenance commitment and operational efficiency of each machine mesh together? Can you compare wage costs and other expenses against that equipment too?
Does your IT enable you to find ways to improve efficiency, reduce inventory cycles and maximise staff time? Where are the bottle necks, duplications and sticking points?
An authentic digital workplace makes it possible to answer such questions in an insightful and continuous fashion.
Decluttering IT for better integration
One issue that strangles an organisation’s ability to be more lean and agile, is when IT networks and support have evolved over long periods of time.
You may have invested in new system implementation and feel that you have created a digital workplace. However, have you thoroughly audited it for overlaps, gaps and inefficiencies?
Outdated and new systems working alongside each other could be duplicating effort, for example. Or, different teams of staff can be operating with different protocols, systems and measurements.
A digital workplace formed from a combination of IT, can be particularly prone to cyber security risks too.
Staff engagement and the digital workplace
Something else that can be overlooked in the drive to create a digital workplace, is the commitment and understanding of employees.
Have they been trained and incentivised in a way that matches their individual roles, abilities and learning patterns? Are there systems in place to ensure that “remote” working is not isolating and demotivating?
An IT helpdesk can be vital. This not only speeds up solution finding, but also gives staff the confidence to speak up, before minor issues become substantial business interruptions and risks.
To work with a specialist IT consultant who can both audit and build true digital workplaces – that are the best possible basis for business growth – contact the team at CARA Technology today.