Digital transformation is a fundamental part of business today which means IT support has also become an essential factor. In fact, if you integrate digital technology into your commercial life without an appropriate IT support solution, you’re risking the integrity and security of your data.
Consider how much data you deal with in your business each day. You’re likely to interact with confidential customer information, employee details, payment details, and bank accounts. This information is valuable to criminals and those intending harm, so it’s vital you protect it well. Failure to do so could result in data being compromised or stolen, including significant hazards like theft, fraudulent purchases or identity theft.
It’s also important to remember that if you store sensitive customer or employee information on your digital systems, you must keep this data in compliance with GDPR regulations, which can seem complex and confusing. A good IT support provider will provide guidance, show you how to comply and keep your business as safe as reasonably practicable.
Many businesses think their computer system is invincible. That is, until an error causes their productivity to come crashing down. This shows IT support is crucial for companies of all shapes and sizes from e-Commerce businesses to brick-and-mortar stores. So, wherever you sit on the scale, put robust IT support solutions in place.
Prices vary from provider to provider but at CARA Technology we believe IT support services should be affordable for small businesses. So, by using the economy of scale, through our “small seat at the large table” philosophy, we offer significant discounts and a wide range of cost-effective, outsourced IT support services. This means together with our Managed Services and support packages, we can provide IT support services at a monthly cost of as little as £10 per user/month.
You would need to hire several experts from a wide range of IT backgrounds with various specialist IT skill sets to build an experienced in-house team. This would cost a significant amount of time and money, which most businesses cannot afford to spend.
That’s why outsourced IT is a great solution for businesses of all sizes. It’s especially valuable, however, if you’re a small to medium-sized company. You gain the advantages of highly skilled and experienced support staff while avoiding the high costs of employing, training, equipping, and maintaining such a team.
Regardless of how well you’ve trained your team and protected your systems, there’s no substitute for having a robust data backup and disaster recovery plan. Industry best practice states you should maintain a minimum of three copies of data across two different platforms with at least one of them online. And our golden rule is you can never have too many backups!
We’ll help your business improve its cyber hygiene with various cyber security services including audits, backup, disaster recovery and awareness training. That way you can be confident you have the right protection measures in place against the ever-increasing digital threats in today’s world.
Our cyber security team will conduct an audit searching the dark web for stolen passwords associated with your email addresses. We’ll also provide audits of your email security settings which identify the security configuration of your email systems and Microsoft 365 reports, highlighting any vulnerabilities within your 365 tenant.
Check out our cyber hygiene questionnaire right now to see how exposed your organisation is to any attacks from cybercriminals.
When was the last time your business had an IT audit? How confident are you that you’re fully protected? With most businesses completely reliant on their IT systems, it’s vital to have ongoing, proactive IT support.
So, get in touch today to find out more about our small business IT support. Book your no-obligation consultation on 01625 615384 or email firstname.lastname@example.org.